Please call before arriving to discuss your mac repairs
Welcome Sydney Mac Fix!
Jay Tidball is the founder and owner of Sydneymacfix . Jay started the company with 3 basic philosophies in mind.
Reliable service with competitive prices and a fast turnaround.
What we do and
what can you expect from us
What Clients Say
AMAZING service and highly recommended... Jay was able to fix my very sick MacBook and went above and beyond the expected time/labour to restore it back to full health! THANK YOU JAY.
I was coming in this morning to fix my partner macbook. Met Jay, and he is an honest person I can tell from first sight. Got a problem with the hardware, later on he also solved a 'little' software problem which I surprised he did fix as well!
Business like Jay need to be supported, there are rare honest in this world when it engages money and greed. Thank Jay! Definitely will come back if I got any issue.
Really clear communication, price as quoted, super fast turnaround. He gave me a whole new logic board (upgrading me from 1.7 to 2.2) for cheaper than the price Apple quoted me for fixing a single element. Very happy to have found Jay and will skip the Genius Bar entirely next time.
Highly recommended. Jay is genuinely friendly, knowledgable and helpful. He replaced the battery on my Mac within 5 minutes and gave me some really great advice on how to maintain my laptop! He also helped me with my hard drive for free! I'll definitely be coming back.
Working as a freelance urban/designer in Sydney, I rely on my MacBook Pro for my business. Imagine my horror when my 2015 model Mac stopped working on Thursday night, it shut down every 5 minutes, froze and would not run. I googled, read the reviews for Sydney Mac Fix and phoned. Jay understood my difficult situation and he made time for me on Saturday morning. He had the problem diagnosed (logic board was fried) and repaired by mid-day Monday. I am typing this review on my restored macBook and I am very grateful to Jay for the expert help he provided. He troubleshooted the Mac, and he tried to find a simple problem before he diagnosed the more expensive but necessary replacement of the logic-board. It was an $800 repair, but I am pretty certain that if I had gone to an Apple store I would have been advised to buy a new Max for a few thousand, so this was a great-value solution for my situation. Thanks Jay! Highly recommended, especially if you have a slightly older model Mac that needs some repairs or upgrades or debugging.
My 4years old MacBook Air died, so i took it to the Apple store and was told they can’t help and it’s time to buy a new one. Took it to Jays late on a Saturday and got it back already on Monday not only working but also cleaned of all the viruses - a lifesaver! Thanks Jay!
Apple gave me zero assistance when my apple of two years died. They told me to buy some 200 dollar enclosure to read the SSD (hard drive). One call to Jay and it was all resolved in twenty minutes for 30 bucks. I just wanted my downloads folder which wasn’t on my backup and to wipe the disk. Great service
From now on I'll be taking all our macs that are no longer under warranty here. I am sick of the time it takes to get a booking for a service appointment at Apple, then to arrive and wait for a "Genius" for up to an hour when you are there on time, then to be told it will take up to 2 weeks to be repaired because they have to send it away. Jay knows his stuff, will fix it for you, and in a short amount of time. He just makes it easy. Honest to deal with and recommended. I'm glad I found this guy.
Great service from Jay on a Saturday afternoon. I needed a broken hard drive changed for a SSD on a Saturday afternoon in a 21" Mac. From the initial phone call to completion of the repair was 3 hours! Great service at a very reasonable price. I wouldn't hesitate to return in the future.
Same day repair i.e. replace damaged HDD with a SSD and full backup restore. Not having to wait for a Mac Store Specialist to book you in weeks in advance. Super friendly and trustworthy. Thank you very much Jay, your advice to install the SSD was priceless, my iMac is now lightning fast! Wow! Thank you! Highly recommended.
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Apple Mac Repairs and Support Sydney – Fast and Reliable Service !
Where People Go . . . . . . After the Genius Bar